Frequently asked questions

Your questions about home repair in Dubai, answered

Everything you might want to know before you book — from same-day AC repair and the areas we cover, to how pricing works and whether an annual maintenance contract makes sense for your home.

Q01What services do Dubai Repair Guys offer?

Dubai Repair Guys is a Dubai-based home-repair and property-maintenance company. We offer AC repair and servicing, plumbing, electrical work, painting and decorating, handyman and general maintenance, appliance repair, pest control, cleaning and annual maintenance contracts (AMC) — for apartments and villas right across Dubai, UAE.

You get all of these trades under one roof, so you only need one number for almost anything that breaks at home. See the full services →

Q02Do you offer same-day AC repair in Dubai?

For most common problems — an AC that has stopped cooling, a leak, an electrical fault — yes. If you call before midday we aim to get a technician out the same day, especially for urgent AC and water issues during Dubai's hotter months.

The fastest way to book a same-day visit is to call or WhatsApp us on 050 168 5444. The earlier you reach us, the better we can slot you in.

Q03Which areas of Dubai do you cover?

We cover all of Dubai, including Dubai Marina, JLT, Downtown Dubai, Business Bay, Palm Jumeirah, Jumeirah Village Circle (JVC), Dubai Hills, Arabian Ranches, Jumeirah, DIFC, JBR, Bluewaters, Mirdif, Discovery Gardens, Al Barsha, Silicon Oasis and The Greens.

If your community isn't listed, just contact us — we most likely still cover it.

Q04How much do you charge, and is the quote fixed?

We give you a clear, fixed price after diagnosing the job on site — and we only start work once you approve that quote. There's no hourly "clock-watching" and no surprise add-ons, so you know the cost before any work begins.

If during a repair we find the problem is different to what we expected, we stop and re-quote before doing anything further.

Q05Do you handle both apartments and villas in Dubai?

Yes. Our crew works across high-rise apartments and freehold villas and townhouses alike. We're used to working within building-management and landlord rules — properly notified, tidy, respectful of neighbours — and we handle everything from tower-unit plumbing to villa ducted AC and exterior painting.

Q06Can one visit cover plumbing, electrical and handyman work?

Often, yes. Because Dubai Repair Guys covers multiple trades under one roof, we can frequently batch small plumbing, electrical and handyman jobs into a single visit. That's usually far more convenient — and more economical — than booking each task separately, and it clears your whole to-do list in one go.

Q07What is an annual maintenance contract (AMC), and do I need one?

An AMC bundles scheduled AC, plumbing and electrical upkeep into one predictable plan, typically with priority response and discounted repair rates. It's popular with villa owners, landlords and property managers who want one team on call year-round and prefer to prevent breakdowns rather than react to them.

Preventive AC servicing alone usually pays for itself in lower cooling bills and fewer emergency call-outs. Read more about AMC plans →

Q08Are your technicians trained and qualified?

Our technicians are skilled, experienced and uniformed — with ID visible — and trained to carry out repairs safely and respectfully in your home. Electrical and other regulated work is completed to safe, professional standards, and we protect your floors and furnishings throughout.

Q09Do you guarantee your repairs?

Yes. We stand behind our work with a workmanship guarantee, use quality parts, and aim to fix problems properly the first time. If something isn't right with a repair we've carried out, contact us and we'll make it right.

Q10Do you work with landlords and property managers?

Yes. We support landlords and property managers with recurring maintenance, tenant move-in and move-out work, handover make-readies and multi-unit annual maintenance contracts — with a single point of contact to make coordinating several properties much easier. Talk to us about a portfolio plan →

Q11How do I book a repair — call, WhatsApp or online?

The quickest way is to call or WhatsApp us on 050 168 5444 — you'll speak to real people, not a call centre. You can also send a request through our contact form and we'll get back to you quickly during opening hours (Sat–Thu 8am–8pm, Fri 8am–6pm).

Q12Do you use genuine parts for repairs?

We use quality, reliable parts and the correct tooling for each job, and we test our work before handing back. If a specific part needs to be ordered, we'll tell you upfront and keep you informed on timing.

Still have a question?

We're happy to talk it through

If your question isn't here, just reach out — we'll give you a straight answer and an honest idea of cost.